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Support

Before submitting technical support questions, be sure you are running the latest version of the program.

Please refer to the Help Center section before writing to us for assistance as most questions are answered right there. In any case, please feel free to contact us via our online form below.

Click here if you have lost your Registration Key.

Support Request Form
Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within a business day.

We quickly respond to all questions submitted to us in the order they are received. At any time, you can use our online form below to contact our support staff:

Please provide the following contact information:
Please double check your email address!  We must have a valid email to reply.

Name
E-mail

Please provide the following product information:

Operating System
WeatherSig Version Number
WeatherSig Registration ID
WeatherSig Registration Number
Description of problem, please be very detailed so we can try and duplicate the problem .


                  

Important Notice!
Be sure you or your ISP do not have a spam filter that might prevent our answer from being received by you. We will NOT log in for permission to answer Earthlink or other permission based mails; you will have to pre-approve our domain so you can receive email from weathersig.com. If you do not receive a response it means you have some kind of spam filter or your ISP has a block, or you simply typed in your email address incorrectly.  Check your spam folders too..
 
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Revised: 02/18/07.